What is Enterprise Content Management (ECM)?

Enterprise Content Management (ECM) enables organizations to save time and money by efficiently managing documents and information.

Through the use of robust back-end technology, it allows structured information to be easily defined and shared across multiple departments or teams. According to MarketsAndMarkets, the market size of ECM is expected to grow from $24 Billion in 2015 to $59 Billion by 2020.

ECM helps organizations digitize documents and automate document-driven processes, allowing the right people to access the right information at the right time. These processes include:

Instant Document Capture

Managing an organization’s content begins with document capture—the process of importing all your information into a digital repository.

Automation of Business Processes

With digital automation, organizations can easily diagram the steps of a business process and automatically route documents to the right people at the right time.

Secure Document Storage

With robust ECM systems, organizations can easily store business-critical documents in a digital repository, and instantly view or make edits to them.

Granular Document Security

Take control of information across the enterprise by restricting access to folders, documents, fields, annotations and other granular document properties.

Full-Text Search and Retrieval

Instantly find documents by identifying specific words or phrases within their text, metadata, annotations and entry names.

Digitally capture, route and approve forms.

Replace paper forms with electronic forms to digitally capture information and share it across the organization.

Nine Peaks Solutions | Laserfiche Oregon Technology Consultant

What is the Value and ROI of ECM?

  • With ECM, organizations can recapture lost hours, reduce overhead expenses, increase profitability and improve client service.
  • The average cost of processing an invoice in an environment with a low level of automation can be up to 20-times greater than in an environment with a high level of automation.
  • The average cost of processing an expense report in an environment with a high level of automation is 39% Lower than in an environment with a low level of automation. For an organization processing 1,000 expense reports monthly, that’s an annual savings of $97,680.

Organizations can gain rapid ROI from an ECM system by investing in robust ECM software, computing and network technologies, process integration, training and shared services. In any ECM implementation, the goal is to scale the solution to your organization’s needs. Learn more about Laserfiche.

Nine Peaks is a Laserfiche authorized reseller. We plan and implement Laserfiche to help organizations work smarter and grow. Contact us today for a free consultation.