Out with the old (inefficiencies), in with the new (processes)!

Document Management | Nine Peaks Solutions

9 JAW DROPPING BENEFITS OF DOCUMENT MANAGEMENT: #3

A recent PriceWaterhouseCoopers study reports that the average worker spends 40% of their time managing non-essential documents. What?!?

Jaw Dropping Benefits of Document Management #3 PROCESS AUTOMATION. Manage your mission-critical processes to eliminate spreadsheets, emails, and busywork. Could you imagine? Read more…

Document, Document, Where are you?

Laserfiche | Document Management

9 JAW DROPPING BENEFITS OF DOCUMENT MANAGEMENT: #2

The average office spends $120 searching for every misfiled document. How many documents have you misplaced in hard copy format or digital?

Jaw Dropping Benefits of Document Management #2: SCAN & CAPTURE. Scan your paper document directly into a document management system to capture and store them in one centralized repository. It doesn’t stop there. Read more…

Faster than a Speeding Bullet, it’s Document Management

9 JAW DROPPING BENEFITS OF DOCUMENT MANAGEMENT: #1

A recent study showed the average office admin takes 12 minutes to process one document. Nine of those minutes are spent searching, retrieving, and refilling it. Only three minutes are spent using the file.

Jaw Dropping Benefits of Document Management #1: MANAGING DOCUMENTS (surprise!). Read more…

5 Easy Ways to Show ROI for Document Management

ROI | Nine Peaks Solutions

LEARN FIVE POSITIVE CHANGES FROM DIGITAL DOCUMENT MANAGEMENT

Assessing your Return on Investment (ROI) for a digital document management system can be as simple as imagining a clean, paper-free desk. Try it right now. Nice, isn’t it? But it’ll take more than pleasant thoughts to convince your boss that converting to a new system is worth the time and effort. Below are five positive changes that can come from adopting digital document management, plus a handy guide to calculating the figures for your own organization. Read more…

Document Management Tips

Document Management | Nine Peaks Solutions

DOCUMENT MANAGEMENT TIPS

Each month our “The Dirt on Document Management” newsletter provides a document management tip. Check back each month for a new tip!

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Client Service is Essential

DID WE REMEMBER THE KETCHUP?

I love to go out for breakfast on weekend mornings, do the Sudoku, and think what the day and the coming week will bring. I write notes in the margins on the newspaper on what is critical to accomplish and have something to eat. This is my quiet thought time until this usually plays out: Read more…

Open House – June 14 – Join us!

JOIN US FOR A SOCIAL AND CELEBRATION!

What: Food, Drinks, and Door Prizes
When: Thursday, June 14 from 4-6 PM
Where: Alexander Drake Building
250 NW Franklin Ave Suite 103, Bend, OR 97703

RSVP today!

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The Beginner’s Guide to Document Management Software

Document Management | Nine Peaks Solutions

WHY SHOULD MY ORGANIZATION CARE ABOUT DOCUMENT MANAGEMENT SOFTWARE?

Streamlining business processes and increasing efficiency are fundamental concerns for any organization, regardless of its size or industry. By implementing document management software, business owners can realize many benefits that noticeably improve organizational efficiency. Read more…

HRISReporter Webinar – June 27

HRISReporter

HRISREPORTER WEBINAR

Have you been told you must uninstall your CORT or NuView software? We have something new and it will alleviate a lot of your history or compliance headaches. HRISReporter is a reporting tool for former CORT/NuView Payroll and HR users. Imagine accessing historical info from your old database in user-friendly PDF documents. Join us for a short 30-minute webinar to learn about this tool. Register today!

Customer Service: It’s the Journey That Counts

Defining the Customer Journey + Digital Transformation

Thinking of a customer’s interaction with a brand as a journey offers numerous benefits. At its most basic, it allows you to focus on improving the quality of each customer experience while considering how each touchpoint influences the experience at the next. While we often think of a the positive effects of digital transformation in terms of changes to the internal operations of a firm—eliminating the siloing of individual departments and tasks, for example—as a concept, its outward-facing application is no less relevant, and in many ways similar.

Customer Journey | Digital Transformation | Nine Peaks Solutions

So, what are the steps you should take to define the customer journey, and how does it fit with digital transformation?

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